A cistern that keeps running or a dripping tap may seem minor, but they waste water all day and usually get worse. Most are fixed in one visit by replacing the part that has failed: the cistern mechanism, the tap cartridge or a washer.
Besides these quick repairs, we find and fix leaks, install electric water heaters, add new water points and reseal showers and baths. If the problem is bigger, we have technical backing to look into it.
Most common plumbing repairs
Cistern that leaks or keeps filling
Almost always the fill valve or the flush mechanism (the button and its seal) has failed. We replace the faulty one, or both if they are old, and set the water level.
Dripping tap
Mixer taps usually need a new cartridge; two-handle taps need new washers. We replace the part or, if the tap is badly worn, suggest a new one.
Leaks and damp patches
We find where the water comes from, whether a joint, a flexible hose or a pipe, and fix it. If the leak comes from a common area or a neighbour, we tell you so you can let the right person know.
Electric water heaters
We install new water heaters, remove the old one and replace the safety valve when it drips.
Resealing showers and baths
We remove old or mouldy silicone and reseal so water doesn’t get through the joints.
What it includes
Some of the jobs we do. If yours isn’t listed, tell us in the form.
- Finding and fixing leaks
- Replacing cistern fill and flush mechanisms
- Installing electric water heaters and replacing safety valves
- New hot and cold water points
- Resealing showers and baths
- Replacing downpipes
- Plumbing emergencies
To quote, it helps us to know
- What is leaking and since when
- A photo of the tap or cistern, and one with the lid off if you can
- If there are damp patches, a photo of the patch and of what is above it
- Whether you know where your home’s stopcock is
How we work
- You tell us what you need
- We review the case
- We send you a quote
- We do the work
- We keep a record of the job
Frequently asked questions
What should I do until the leak is repaired?
Turn off the stopcock for that area or the whole home and, if water is near sockets or appliances, switch off that circuit too. Then send us photos through the form.
Do I need a new toilet if the cistern leaks?
Usually not. Replacing the fill valve or the flush mechanism, which are sold separately, is enough.
Why is there a damp patch on my bathroom ceiling?
It usually comes from the flat above: a shower or bath seal, a drain or a pipe. If the patch grows when the neighbour uses their bathroom, let them know and send us photos so we can check where it comes from.
How do I get a quote for plumbing?
Fill in the four-step quote form: what you need, details, address and your contact details. We review the case and send you a clear quote, with no obligation.
Which areas do you cover?
The city of Madrid and the towns to the north, west, south and east, such as Alcobendas, Las Rozas, Getafe or Alcalá de Henares.
Can I send photos of the job?
Yes. In the last step of the form you can add up to 10 photos from your phone. They help us understand the case and price it accurately.
Do you speak English?
Yes. You can call us, write to us and fill in the quote form in English or Spanish, and we reply in the same language.
Do you work for residents’ associations and businesses?
Yes. We do one-off jobs and recurring maintenance for residents’ associations, property managers, offices, shops and warehouses.
Related guides
Shall we send you a quote?
Tell us what you need in four short steps. We reply with a clear quote.