Repairs
Windows and shutters
Windows, roller shutters, straps and enclosures.
A roller shutter that won’t go up, comes down crooked or gets stuck halfway is one of the most common faults at home. It can almost always be fixed without replacing the whole shutter: usually the strap, the winder, a slat or the axle inside the box has failed.
We check the shutter, explain which part has failed and replace only what is needed. If the shutter or window is no longer worth repairing, we tell you and quote for a new one, with double glazing or a built-in shutter.
Most common shutter repairs
Broken or frayed strap
The most frequent fault. We fit a new strap of the right width and check the winder so it doesn’t break again soon.
Winder that doesn’t wind
If the strap stays slack or won’t roll up, the winder spring is usually broken or worn out. We replace it with one of the right size and fit it back into its box.
Stuck or crooked shutter
A broken slat, a bent guide or a shutter that has come off its axle makes it come down crooked or jam. We open the box, rehang it and replace the damaged slats.
Broken or loose slats
We replace loose PVC or aluminium slats and the end stops, so the shutter closes properly and keeps the light out.
Awnings and windows
We also repair awnings, adjust windows that don’t close properly and remove old windows when it is time to replace them.
What it includes
Some of the jobs we do. If yours isn’t listed, tell us in the form.
- Roller shutter repairs
- Awning repairs
- New double-glazed windows
- Tilt-and-turn windows with built-in shutters
- Removing old windows
To quote, it helps us to know
- How many shutters and which room each one is in
- Whether they work with a strap, a crank or a motor
- A photo of the shutter and one of the open box, if you can open it
- The approximate width of the window
Jobs for this service
How we work
- You tell us what you need
- We review the case
- We send you a quote
- We do the work
- We keep a record of the job
Frequently asked questions
Is it worth repairing a shutter or should I replace it?
In most cases it is worth repairing: the strap, winder and slats are replaced separately. We only recommend a new one if the box, the guides or many slats are worn out.
Do you repair motorised shutters?
Say so in the form, with a photo of the switch or remote and of the box. We review the case and tell you whether and how it can be repaired.
What should I do if the shutter has dropped inside the box?
Don’t force it by pulling the strap: you could break the winder or the slats. Leave it as it is, take a photo of the box if you can open it and send it to us through the form.
How do I get a quote for windows and shutters?
Fill in the four-step quote form: what you need, details, address and your contact details. We review the case and send you a clear quote, with no obligation.
Which areas do you cover?
The city of Madrid and the towns to the north, west, south and east, such as Alcobendas, Las Rozas, Getafe or Alcalá de Henares.
Can I send photos of the job?
Yes. In the last step of the form you can add up to 10 photos from your phone. They help us understand the case and price it accurately.
Do you speak English?
Yes. You can call us, write to us and fill in the quote form in English or Spanish, and we reply in the same language.
Do you work for residents’ associations and businesses?
Yes. We do one-off jobs and recurring maintenance for residents’ associations, property managers, offices, shops and warehouses.
Related guides
Shall we send you a quote?
Tell us what you need in four short steps. We reply with a clear quote.